Community Supports Housing Navigator & Life Skills Specialist

• Conduct comprehensive housing needs assessments and identify barriers to obtaining permanent housing.
• Develop individualized housing plans that align with each member's goals and needs.
• Assist members in locating affordable housing opportunities, including apartments, shared housing, and subsidized housing programs.
• Build and maintain positive working relationships with landlords, property managers, housing authorities, and community housing partners.
• Coordinate apartment searches, property tours, housing applications, and lease signings.
• Assist members with gathering required documentation and completing housing applications.
• Advocate on behalf of members throughout the housing search and placement process.

• Coordinate security deposits, utility deposits, and other approved housing-related financial assistance.
• Obtain required documentation from landlords and property managers.
• Verify member eligibility for Community Supports housing services.
• Process move-in assistance requests in accordance with DHCS and health plan requirements.
• Maintain accurate records, receipts, invoices, and payment documentation.

• Coordinate move-in dates and transition planning.
• Assist members with obtaining furniture, household essentials, and other necessary items to establish a safe living environment.
• Coordinate utility activation and other move-in logistics.
• Connect members to community resources that support long-term housing success.
• Monitor members' transition into permanent housing and address barriers as they arise.

• Conduct home visits to assess housing stability and member well-being.
• Monitor compliance with lease agreements and assist members in understanding tenant rights and responsibilities.
• Provide landlord mediation and conflict resolution support.
• Deliver eviction prevention services through early intervention and problem-solving.
• Assist members with budgeting, household management, and maintaining housing stability.
• Develop individualized housing stability plans and monitor progress toward goals.

• Facilitate individual and group workshops focused on budgeting, financial literacy, credit building, banking, money management, and financial wellness.
• Educate members on managing rent, utilities, and household expenses.
• Teach strategies for building and repairing credit and increasing financial independence.
• Assist members in developing savings plans and long-term financial goals.
• Provide life skills training related to independent living, lease compliance, household management, communication, problem-solving, and self-sufficiency.
• Monitor participation, document progress, and reinforce practical skills that promote long-term success.

• Collaborate closely with Enhanced Care Management (ECM) Care Managers and interdisciplinary treatment teams.
• Participate in case conferences and multidisciplinary care planning meetings.
• Coordinate referrals to medical, behavioral health, substance use treatment, and community-based services.
• Maintain regular communication with members, providers, landlords, and community partners.
• Advocate for members to ensure access to appropriate services and resources.

• Complete all required Community Supports documentation within established timelines.
• Maintain accurate and timely documentation in the electronic health record (EHR).
• Document member contacts, home visits, housing progress, landlord communications, and service coordination activities.
• Upload receipts, invoices, and supporting documentation for housing-related expenditures.
• Ensure compliance with DHCS, CalAIM, Community Supports, IEHP, Molina, and organizational documentation standards.
• Participate in quality assurance activities, supervision, and ongoing professional development.

Minimum Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Public Health, or a related field preferred.
• Associate degree with relevant experience may be considered.
• Minimum of two (2) years of experience in housing navigation, supportive housing, homelessness services, case management, or social services.
• Experience working with vulnerable populations, including individuals experiencing homelessness, behavioral health conditions, or substance use disorders.
• Valid California driver's license, reliable transportation, and an acceptable driving record.
• Ability to travel throughout the assigned service area.

Preferred Qualifications

• CalAIM Community Supports
• Enhanced Care Management (ECM)
• Medi-Cal managed care
• Coordinated Entry System (CES)
• Homeless Management Information System (HMIS)
• Housing Choice Voucher (Section 8)
• Housing Authorities
• Recuperative Care
• Behavioral Health Services
• Substance Use Disorder treatment
• Landlord engagement and housing negotiations
• Community-based social services